If you have questions or need information regarding Brio products, many of these questions can be answered by clicking on our Help Center.  You can find product manuals, troubleshooting guides and answers to frequently asked questions. 

If you need assistance placing an online order, understanding more about a product, or processing a return, please fill out the following below. Please include your order#, the item number you’re interested in, and or any relevant shipping details so we can expedite your request.

  • Call Us

    Monday - Friday : 6:00am - 5:00pm (PST)
    Saturday: Closed
    Sunday : Closed
  • Email Us

    Due to an increased volume
    of queries, our current response
    time is 48 hours.
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