HSA/FSA Eligible Products
Which products are covered by HSA/FSA?
All of our herbal formulas are qualified for HSA/FSA. However, coverage depends on your insurance company and the Letter of Medical Necessity (LMN) that you receive from Truemed. Simply fill out their form to assess your eligibility.
*Truemed is for qualified customers. HSA/FSA tax savings vary. Learn more at truemed.com/disclosures
What is the approval process to start using my HSA/FSA funds at Brio?
Truemed is our partner in ensuring you can use your HSA funds at Brio. All you have to do is fill out their 2-min evaluation form and they’ll let you know in a few days via email if you’re qualified to use your HSA/FSA funds at Brio.
I need a detailed receipt, where do I find this?
Sign into your Brio account, and go to “Order History”. From there, you should be able to find your past orders and you can take a screenshot of your past order receipt. If you have trouble finding your receipt, feel free to reach out to [email protected] and we’ll help you find it.
I wasn't approved to use my HSA/FSA funds at check-out. What next?
If your order was denied for HSA/FSA approval, please reach out to your insurance provider since they decide which products they are willing to cover. We also recommend reaching out to Truemed in case they need you to write another Letter of Medical Necessity (LMN) which they can resend to your insurance company. You can contact Truemed via email at [email protected]. Be sure to provide them with your email address and your order number.
I'm not seeing Truemed at Checkout. Where can I find it?
The Truemed option won’t be under the “Express Checkout”, so once you enter your shipping information and go to “Payment”, you’ll see “Truemed - Pay with HSA/FSA” as an option. Please note that this option won't be present if there are subscription items in your cart.