FAQ Ordering

Will I receive an order confirmation?

Yes. You should receive a confirmation email shortly after placing your order. You will also receive a shipment confirmation email with a tracking number once your package has been prepared for shipment.

Will I be charged sales tax?

When required by law, sales tax will be included in online purchases and will be reflected in your total during checkout.

Can I cancel or change my order?

Yes. You can update your order if we’re notified before it is fully processed. Please keep in mind that processing typically begins shortly after you complete your order. If you would like to check on your order status and eligibility for an update or cancellation, please call us at +1 844-257-4103

Why did you call me to verify order information?

If we have questions about your shipping address, product information or credit card information, we may contact you to ensure that your order is processed correctly.